BUSINESS NAME
Our Journey
Founded in 2005, National Porta Potty began with a simple observation: the portable sanitation industry was plagued by unreliability, poor cleanliness standards, and a general lack of customer service. Our founder, Michael Reynolds, after experiencing these issues firsthand while coordinating construction projects, saw an opportunity to transform the industry.
Starting with just three trucks and a small inventory of units in the Chicago area, we committed to a different approach: impeccably clean units, on-time delivery, transparent pricing, and responsive customer service. This commitment quickly set us apart from competitors and fueled our growth.
Today, National Porta Potty operates in 38 states with a fleet of over 200 service vehicles and more than 75,000 units nationwide. Despite our growth, we remain dedicated to the same core principles that defined our beginning: cleanliness, reliability, and exceptional service.
What Drives Us
To elevate the portable sanitation experience through cleanliness, reliability, and exceptional service, ensuring that every customer interaction exceeds expectations.
Cleanliness Above All
We believe that exceptional sanitation is non-negotiable. Every unit we deliver meets our rigorous cleanliness standards—no exceptions.
Reliability You Can Count On
When we make a promise, we keep it. On-time delivery, consistent servicing, and dependable equipment form the foundation of our business.
Customer-First Approach
We listen, respond, and adapt to your needs with a sense of urgency and personal attention that makes you feel valued.
Environmental Responsibility
We employ eco-friendly practices and products whenever possible, ensuring responsible waste management and minimal environmental impact.
Continuous Improvement
We constantly seek better ways to serve our customers through innovative equipment, improved processes, and enhanced training.
The People Behind the Promise
National Porta Potty employs over 350 dedicated professionals across the country, from our service technicians to our customer support team. Every member of our staff undergoes rigorous training in our service standards and shares our commitment to excellence.
Michael Reynolds
Founder & CEO
With over 25 years in the construction and sanitation industries, Michael's vision and standards-driven approach continue to guide our company's growth and development.
Sarah Thompson
Chief Operations Officer
Sarah oversees our nationwide operations, ensuring consistent service quality and operational efficiency across all regions.
David Garcia
Director of Customer Experience
David leads our customer service initiatives, developing training programs and service protocols that set industry standards.
Jennifer Williams
Fleet & Logistics Director
Jennifer manages our extensive fleet and coordinates efficient delivery and service routes throughout our service areas.
Regional Managers:
Regional Manager
Our team of regional managers ensures consistent service quality across all our locations while adapting to local needs and regulations.
Service Technicians:
Service Technician
The backbone of our operation, our service technicians undergo extensive training in sanitation protocols, customer service, and equipment maintenance.
What Makes Us Different
Cleanliness Guarantee
Every unit is thoroughly sanitized, deodorized, and stocked before delivery. If any unit doesn't meet your expectations upon delivery, we'll replace it immediately at no charge.
On-Time Promise
We guarantee on-time delivery within your scheduled window. If we're late, your first day's rental is free—no questions asked.
Transparent Pricing
No hidden fees or surprise charges. The price we quote is the price you pay, with all services and fees clearly outlined.
Responsive Service
24/7 customer support with a guaranteed 2-hour emergency response time in most service areas.
Quality Equipment
We maintain a modern fleet of well-designed units with regular replacement cycles to ensure you receive clean, functional equipment.
Customized Solutions
We tailor our recommendations to your specific needs rather than offering one-size-fits-all packages.
Looking to the Future
As we continue to grow, National Porta Potty remains focused on innovation in portable sanitation. Our current initiatives include:
- Development of more eco-friendly cleaning products
- Introduction of solar-powered lighting and ventilation options
- Enhanced technology for service optimization and tracking
- Expanded luxury trailer options with premium amenities
- Improved accessibility features for ADA-compliant units
Frequently Asked Questions
Are your ADA units genuinely wheelchair accessible?
Do I need to provide my own ramp?
We strive for a world without logistical challenges, where construction sites run smoothly, and every event is a seamless, memorable experience without operational concerns.
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Trust Badges
- Licensed & Insured
- BBB Accredited Business
- PSAI Member
- OSHA Compliant
We strive for a world without logistical challenges, where construction sites run smoothly, and every event is a seamless, memorable experience without operational concerns.
Trust Badges
- Licensed & Insured
- BBB Accredited Business
- PSAI Member
- OSHA Compliant
© 2025 National Porta Potty. All Rights Reserved.